Founded in Bristol in 2009 by Stephen Fitzpatrick, OVO Energy has grown from a challenger brand into one of the UK’s largest domestic energy suppliers. Following its acquisition of SSE Energy Services, it now supplies millions of households, maintaining a strict commitment to …
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Founded in Bristol in 2009 by Stephen Fitzpatrick, OVO Energy has grown from a challenger brand into one of the UK’s largest domestic energy suppliers. Following its acquisition of SSE Energy Services, it now supplies millions of households, maintaining a strict commitment to providing 100% renewable electricity as standard across its tariffs.
Rather than just supplying gas and electricity, the company has expanded into broader home services. Customers can bundle their energy with comprehensive boiler and central heating insurance, which includes an annual service and unlimited call-outs from Gas Safe registered engineers [[26]]. They also invest heavily in long-term green tech, offering solar panel installations and EV home chargers. For electric vehicle owners, smart tariffs like Charge Anytime separate vehicle charging from general household use, offering significantly cheaper overnight rates.
A standout feature is the OVO Beyond loyalty programme. This functions as an energy savings account where members accumulate bankable credits and access perks such as two hours of free electricity each week during promotional periods [[4]]. The accompanying mobile app is consistently well-reviewed for its straightforward usage breakdowns, allowing you to track exactly what you are spending and submit meter readings in seconds. Furthermore, their 14-day cooling-off period means you can switch your tariff or cancel a new contract without facing early exit fees if you change your mind [[13]].
Pairing these everyday rewards and green incentives with the introductory codes listed below is a practical way to keep your monthly direct debits in check.
Is it worth bundling boiler cover with my energy tariff? Bundling can lock in significant savings, particularly if your current boiler is out of warranty. We have noticed that combined fixed-term plans often waive the excess fee for call-outs and include an annual service. Just ensure you read the terms, as some deals require you to maintain both contracts simultaneously to keep the discounted rate.
How can I maximise savings if I own an electric vehicle? Standard variable tariffs will quickly eat into your budget if you charge an EV at home. The strategic move is to switch to a smart tariff that separates your car’s charging from your household electricity. By setting your vehicle to charge only during off-peak hours, you secure a drastically lower pence-per-kilowatt-hour rate, effectively cutting your motoring costs.
What happens to my credit balance if I switch away? Energy suppliers often hold onto surplus direct debit funds, but you are entitled to every penny. If you build up a credit balance and decide to leave, you can request a refund directly through the Payments section of your online account [[19]]. If the automated system pushes back, a quick call to customer service usually forces an immediate bank transfer.
Are there hidden exit fees if I change my mind? Fixed-term tariffs usually carry hefty exit fees if you leave early, but there is a built-in safety net. You have a statutory 14-day cooling-off period from your contract start date to cancel without any penalty [[13]]. If you spot a better deal elsewhere just after switching, act immediately within this two-week window to void the contract for free.
