Free Delivery on Orders at Austen & Blake
Free Resizing Available at Austen & Blake
Special Offers with Newsletter Sign-ups at Austen & Blake
0% Finance at Austen & Blake
Diamond Jewellery Gifts from Under £500 at Austen & Blake
Outlet Jewellery from Under £235 at Austen & Blake
Digital Gift Card Available at Austen & Blake
Lifetime Manufacturing Guarantee at Austen & Blake
Up to 50% off in the Austen & Blake Outlet
Up to 50% off Engagement and Diamond Rings in the Austen & Blake Outlet
Up to 50% off Rings in the Austen & Blake Outlet
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About the Brand
Austen & Blake operates as a contemporary luxury jeweller, backed by four generations of diamond expertise from the founding Jain family. Now part of the wider Neve Jewels Group, the brand bridges traditional craftsmanship with modern retail. They maintain a network of physical showrooms across major UK cities alongside a comprehensive online platform, serving thousands of customers looking for fine jewellery without the traditional high-street markup.
The core focus sits firmly on diamond jewellery, covering everything from bespoke engagement rings and wedding bands to everyday drop earrings and pendants. Pricing is surprisingly tiered; you can browse accessible outlet pieces starting under £235, or configure high-carat custom designs that climb well into the thousands. Shoppers have the flexibility to book private showroom appointments for a tactile, guided experience, or design pieces entirely online using their detailed customisation tools.
What really sets the retailer apart is the aftercare package. We rate their complimentary one-time resizing service—valid for 30 days after dispatch—as a genuine stress-reliever, particularly for those buying surprise engagement rings. Standard items also benefit from a 30-day extended returns policy, provided they remain unworn, while the settings themselves carry a lifetime manufacturing guarantee against structural defects.
Pairing these built-in perks with the seasonal outlet sales and discount codes found below makes securing a luxury piece significantly more affordable.
How to use
Shopping Guide
When is the best time to buy an engagement ring? We track their pricing throughout the year, and the deepest cuts usually appear during their dedicated outlet sales rather than standard holiday weekends. While you might see 10% off codes during spring, the outlet section frequently slashes up to 50% off diamond rings and discontinued settings. If you are not tied to a highly specific bespoke design, waiting for one of these clearance events is the most reliable way to secure a luxury carat weight on a tighter budget.
Should I configure a bespoke ring online or visit a showroom? It entirely depends on your confidence with diamond grading. The online customisation tool is excellent for visualising how different settings pair with various carat weights, and it applies any active percentage codes automatically at checkout. However, if you are spending over £3,000, we highly recommend booking a private appointment at one of their UK branches. Seeing the brilliance of a diamond in person often reveals subtle inclusions or colour tints that high-resolution renders simply cannot capture.
How do I protect myself if the ring size is wrong? Guessing a partner’s ring size is notoriously stressful, but the retailer mitigates this risk with a complimentary one-time resizing service. You have 30 days from dispatch to request an adjustment, provided the band has not been worn or damaged. The catch is that heavily intricate eternity bands or rings with continuous diamond halos often cannot be resized without compromising the structural integrity. If you are buying a surprise proposal ring, stick to a classic solitaire or pavé setting to ensure you retain that free resizing safety net.