"What are the standard check-in and check-out times?"

"Check-in begins at 2:30 pm across all properties, though you can request an early arrival during the initial booking process subject to availability. On your day of departure, rooms must be vacated by 11:00 am. If you have a late train or an evening flight, the reception team will happily store your luggage in a secure facility so you can continue exploring the city unencumbered."

"How does the Best Rate Guarantee actually work?"

"If you book directly on the official website and subsequently find the exact same room type and dates for a lower price on a third-party site within 24 hours, the hotel will match that cheaper rate. They will also apply an additional 10% discount to the matched price. You simply need to submit a claim form via their customer service team with a screenshot of the competing offer before your stay commences."

"Who is eligible for the 15% key worker discount?"

"This specific reduction is available to NHS staff, emergency service workers, and other recognised public sector employees. To claim it, you usually need to select the key worker rate when searching for rooms and then present a valid NHS or Blue Light Card, along with matching photographic ID, when you check in at the reception desk. Failure to produce the correct identification may result in the discount being revoked and the standard rate applied."

"Can I cancel or amend my booking if my plans change?"

"Cancellation policies vary significantly depending on the specific rate plan you select. Flexible or fully refundable rates allow you to cancel up to 48 hours before your arrival date without penalty. However, heavily discounted advance purchase deals or special event packages are typically non-refundable and non-amendable, meaning you will lose the full cost of the stay if you cannot make it. Always read the specific terms attached to your chosen room before confirming payment."

"How are gift cards and e-vouchers delivered?"

"When you purchase a digital gift card or a spa package voucher, the unique redemption code is sent directly to your provided email address almost immediately after the transaction clears. There are no physical cards posted, which makes them an excellent last-minute gift option. You can simply forward the email to the recipient or print the code out to place inside a physical greeting card."

"Why isn't my Apex Hotels promo code working at checkout?"

"There are a few common reasons a code might fail to apply to your basket. First, check that your stay meets any minimum spend thresholds or night requirements, such as the two nights free deal requiring a seven-night stay. Second, ensure the code is valid for your specific destination, as some promotions are restricted to city-centre properties and exclude rural retreats. Finally, verify that you are not trying to stack a code onto an already heavily discounted non-refundable advance rate."

"Does the Apex Rewards app offer better prices than the website?"

"Downloading the official app is highly recommended because it acts as a central hub for the loyalty programme, allowing you to collect points on every direct booking. While the baseline room rates are generally identical to the desktop site, the app frequently pushes exclusive, mobile-only flash sales and last-minute room upgrades that are not visible to general web traffic. It also stores your preferences and payment details to speed up the checkout process."

Apex Hotels Discount Codes & Vouchers • October 2026

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15% Key Worker Discount at Apex Hotels

deal Last Verified: 2 days ago

Gift Cards from £10 at Apex Hotels

deal Last Verified: Today

Great Deals on Dinner, Bed and Breakfast Stays at Apex Hotels

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2 Nights Free with Selected 7 or More Night Stays at Apex Hotels

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Special Offers with Newsletter Sign-ups at Apex Hotels

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Spa Package Vouchers from £29 at Apex Hotels

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Great Deals on Edinburgh Hotels at Apex Hotels

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Great Deals on Weddings at Apex Hotels

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About the Brand

Founded in 1996 by Scottish entrepreneur Norman Springford, Apex Hotels began with a single property in Edinburgh’s Grassmarket. Today, the family-owned, independent group operates a portfolio of four-star hotels across the UK, blending city-centre convenience in London, Bath, and Glasgow with rural country house escapes.

The brand focuses on contemporary accommodation, destination dining, and wellness. Depending on the location, guests can expect exclusive spa access, well-equipped gyms, and signature restaurants. Whether you are planning a romantic weekend complete with a complimentary bottle of Prosecco and late checkout, or a family getaway where the children stay and eat for free, the packages are carefully structured to cover various travel needs without inflating the final bill.

A major draw for direct bookers is the Best Rate Guarantee; if you spot an identical stay for less on a third-party site within 24 hours, the hotel will match the price and apply an additional 10% discount. We also recommend downloading the Apex Hotels & Rewards app, which lets you collect points on every booking and flags up exclusive mobile-only offers before they hit the main site.

These built-in savings, combined with the active voucher codes and automatic deals listed below, make this page a reliable starting point before you confirm your next UK mini-break.

Page last updated: 1 October 2026

How to use

Although the current promotions on this page apply automatically without a promo code, Apex Hotels does occasionally release alphanumeric codes for specific seasonal campaigns. When that happens, simply click the offer card to copy the code, head to the main website, and paste it into the promotional box at checkout to secure your reduction.

Automatic Direct Reductions Many of the best savings, such as the 15% key worker discount or the complimentary nights on week-long stays, are applied directly to your booking. You just need to select the relevant package or verify your eligibility on the reservation page, and the reduced rate will automatically reflect in your final basket total before payment.

Newsletter Sign-up Offers Handing over your email address is one of the easiest ways to unlock private rates. By joining the mailing list, you will receive a welcome incentive and get early access to flash sales and last-minute room reductions that rarely make it to the public homepage, giving you a distinct advantage when booking popular weekend dates.

Gift Cards and Vouchers If you are buying a stay for someone else, digital gift cards start from just £10. These are delivered straight to your inbox and can be flexibly redeemed against room rates, spa packages, or dining experiences across the entire UK portfolio, making them a highly versatile option for anniversary or birthday presents.

If an automatic deal fails to trigger or a specific demographic discount does not apply correctly at the final checkout stage, just click the report button on the relevant offer card. Our team will investigate the technical glitch, verify the current terms with the hotel group, and update the page accordingly.

Shopping Guide

When is the cheapest time to book a weekend city break? We have tracked pricing patterns across the London and Edinburgh properties, and Friday or Saturday night stays command a heavy premium. If your schedule allows, shifting your visit to a Sunday or Monday night often cuts the room rate by a third. You will frequently find that dinner and breakfast packages include complimentary room upgrades or late checkout during these quieter mid-week periods.

Can I use a promo code on top of the Best Rate Guarantee? The Best Rate Guarantee is designed to protect direct bookings, meaning it applies to the baseline rate found on the official website. While you generally cannot stack a third-party voucher code on top of a manual price-match claim, you can absolutely use our exclusive Apex Hotels discount codes to lower the initial baseline rate before you even hit the checkout.

Should I choose a city hotel or a rural retreat for a spa package? It entirely depends on the type of downtime you need. The city-centre properties like Dundee offer excellent compact spas that are perfect for a quick overnight reset. However, if you want extensive thermal suites and sprawling grounds, you are much better off booking one of their rural country house acquisitions, where the spa vouchers often cover full-day access rather than just a single treatment.

Are family packages actually worth it compared to booking separate rooms? If you are travelling with children under twelve, the ‘Kids Stay and Eat Free’ promotions offer genuine value that is hard to beat elsewhere. Rather than paying for a second room or expensive kids’ menus, you effectively get the family meals bundled into the adult room rate, which easily saves a family of four over fifty pounds per night on dining alone.